Frequently Asked Questions
Everything you need to know about your AMR Beauty Group experience.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location, while express options are available at checkout.
Are your beauty products cruelty-free?
At AMR Beauty Group, we are committed to ethical standards. The majority of our product range is 100% cruelty-free and not tested on animals.
What is your return policy for opened products?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase. If you receive a defective item, please contact our support team immediately.
Do you offer professional discounts for salons?
Yes, we provide exclusive pricing for certified beauty professionals and salon owners. Please register for a Pro Account on our website to access wholesale rates.
How can I track my order status?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.